Shipping policy

Last updated: September 26, 2026

Where we ship
We ship within the United States only, including all 50 states. We do not currently ship to any other country. If you place an order from outside the United States, we will cancel it and refund you in full.

Where your order ships from
Amora Beauty is based in Garfield, Arkansas. Orders are picked, packed and dispatched by third-party fulfilment partners on our behalf rather than from premises we operate, which is reflected in the processing and delivery times below.

Shipping rates
- Flat rate of $7.99 on every order.
- Free shipping when your order contains two or more items. This is applied automatically at checkout, with no code needed.

Order processing
Orders are processed within 1 to 2 business days (Monday to Friday, excluding holidays). You will receive a confirmation email when your order is placed, and a second email with tracking once it ships.

Delivery times
Estimated delivery after processing is 5 to 10 business days, and most orders arrive within 5 to 8. Delivery times are estimates and may vary due to carrier delays or peak periods such as the weeks before Christmas.

Tracking
A tracking number is emailed when your order ships. Please allow 2 to 5 business days for tracking to begin updating. You can also check your order status on our Track Your Order page.

Lost or delayed packages
If your tracking has not updated in more than 7 business days, or tracking shows the package as delivered but you have not received it, contact us with your order number. We will open a trace with the carrier on your behalf and keep you updated until it is resolved.
Before contacting us, please check with anyone else at your address and look in the places carriers commonly leave parcels. Carriers occasionally mark a package delivered a day before it actually arrives.

Address changes and incorrect addresses
Need to update your shipping address? Contact us as soon as possible after ordering and we will do our best to help before your order ships. Please double-check your shipping address at checkout. We cannot be responsible for orders sent to an incorrectly entered address, though we will always do our best to help.

Refused or undeliverable packages
If a package is returned to us as undeliverable or refused at delivery, we will contact you to arrange reshipment at your cost, or issue a refund for the items less the original shipping charge.

Questions
Email shops@amorabeautylab.com or call (316) 670-0170, Monday to Friday, 9:00 AM to 5:00 PM CST.